Managing Conflict - SUNY Corning Community College Workforce

General
Date: December 08, 2020 08:30 AM

Managing Conflict

In any setting where public interaction is a large part of the work, conflict can erupt at any time and for any reason! Managing conflict on the front lines explores how we can support people who often show-up angry and defensive, while also taking care of ourselves. Appropriate for public service providers and customer service specialists.

Tuesday, December 8, 2020
8:30am-11:30am
Online via Zoom

Cost:  $195.00

To ensure we can properly run this course, please register at least a week before the start of class. If you would like more information or to register after that, please contact us at 607-936-5501 or This email address is being protected from spambots. You need JavaScript enabled to view it. to check class availability.

 

 

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  • December 08, 2020 08:30 AM
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